Your privacy and data security are our top priorities. Learn how we protect and manage your information.
Welcome to Risenexa. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using Risenexa, you agree to this Privacy Policy.
We are committed to protecting your privacy and ensuring the security of your data with enterprise-grade encryption and industry best practices.
When you create an account, we collect:
To provide our services, we collect and process:
We automatically collect certain information, including:
To provide, maintain, and improve our platform, process transactions, and deliver the features you expect.
To generate insights, forecasts, and recommendations using AI and machine learning algorithms.
To send you service updates, security alerts, and respond to your inquiries.
To detect and prevent unauthorized access, fraud, and abuse of our services.
To comply with legal obligations, respond to lawful requests, and protect our rights.
We implement industry-leading security measures to protect your data:
AES-256 encryption at rest and TLS 1.3 in transit
Role-based permissions and multi-factor authentication
Automated daily backups with 30-day retention
SOC 2 Type II, GDPR, and CCPA compliant
We do not sell your personal information. We may share your data only in these limited circumstances:
Trusted third-party vendors who help us operate our platform (e.g., Stripe for payments, AWS for hosting, OpenAI for AI features).
When required by law, court order, or government regulation to comply with legal obligations.
In connection with a merger, acquisition, or sale of assets, with your data protected under the same terms.
When you explicitly authorize us to share specific information.
You have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Request corrections to inaccurate or incomplete data.
Request deletion of your personal data, subject to legal requirements.
Export your data in a portable, machine-readable format.
Unsubscribe from marketing communications at any time.
Request limitations on how we process your data.
To exercise your rights: Email us at [email protected] or contact us through your account settings. We will respond within 30 days.
We use cookies and similar tracking technologies to enhance your experience:
Required for authentication, security, and basic functionality. Cannot be disabled.
Help us understand how you use our platform to improve performance and features.
Remember your settings and preferences for a personalized experience.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect functionality.
We retain your data only as long as necessary to provide our services and comply with legal obligations:
Risenexa is a global platform. Your data may be processed in countries outside your residence, including the United States and European Union.
We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) and adherence to the EU-U.S. Data Privacy Framework, to protect your data regardless of where it is processed.
Risenexa is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately at [email protected].
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
Your continued use of Risenexa after the effective date constitutes acceptance of the updated policy.
We're here to help. Contact our privacy team with any questions or concerns.
Risenexa Inc.
Email: [email protected]
Data Protection Officer: [email protected]