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Find answers to common questions and learn how to make the most of Risenexa.

Getting Started

1

Create Your Account

Sign up for a free trial to get started. No credit card required for the first 14 days.

  • Enter your email and create a secure password
  • Verify your email address
  • Set up your organization profile
2

Add Your First Startup

Create a profile for your first startup to start tracking metrics.

  • Enter startup name, description, and logo
  • Set your business model and industry
  • Configure currency and timezone preferences
3

Connect Your Data Sources

Integrate with Stripe, Google Analytics, and other tools to automate data collection.

  • Connect Stripe to sync revenue automatically
  • Link Google Analytics for traffic metrics
  • Use our API for custom integrations
4

Explore Your Dashboard

View real-time metrics, set up alerts, and start using AI insights to make data-driven decisions.

Frequently Asked Questions

Account & Billing

How do I start my free trial?

Simply sign up with your email. You'll get 14 days of full access without entering a credit card. After the trial, choose a plan that fits your needs.

Can I cancel my subscription anytime?

Yes! You can cancel your subscription anytime from your account settings. Your access will continue until the end of your current billing period.

How many team members can I invite?

Team member limits vary by plan. The Starter plan includes 3 seats, Pro includes 10, and Enterprise offers unlimited seats with custom pricing.

Do you offer refunds?

We offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days, contact support for a full refund.

Technical & Integration

How do I connect Stripe?

From your startup dashboard, click "Connect Stripe" and follow the OAuth flow. You'll authorize Risenexa to read your revenue data securely. We never access sensitive customer information.

Is my data secure?

Absolutely. We use bank-level encryption (AES-256), all data is encrypted at rest and in transit, and we're SOC 2 Type II compliant. Your data is never shared with third parties.

Can I import historical data?

Yes! You can import revenue and expense data via CSV upload or use our REST API to backfill historical records programmatically.

What integrations do you support?

We support Stripe, Google Analytics, Slack, Zapier, and more. Plus, our API allows you to build custom integrations with any tool.

Using Risenexa Features

AI Copilot

Ask questions in plain English like "Which startup should I invest more in?" or "Generate my Q4 investor update." The AI analyzes your entire portfolio and provides actionable insights.

Available on Pro and Enterprise plans.

Marketing Attribution

Track campaigns across all your startups. Measure revenue impact, traffic lift, and ROI for every marketing initiative. See which campaigns drive the most value.

Connect Google Analytics for automatic tracking.

Team Collaboration

Invite team members with role-based permissions. Owners get full access, Finance sees revenue/expenses, Analysts view metrics, and Viewers get read-only access.

Manage team members from Settings > Team.

API Access

Push data from any source via our REST API. Create custom dashboards, automate workflows, and build integrations with your existing tools.

View API Documentation →

Still Need Help?

Our support team is available 24/7 to help you succeed with Risenexa.

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Average Response Time
24/7
Support Availability
98%
Customer Satisfaction

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