GDPR Compliance

Your Data,
Your Rights

We are committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR).

Last updated: September 27, 2026

Our Commitment to Data Protection

At Risenexa, we take data protection seriously. We are committed to complying with the General Data Protection Regulation (GDPR) and ensuring that your personal data is processed lawfully, fairly, and transparently.

This page explains your rights under GDPR, how we handle your data, and how you can exercise your privacy rights.

Data Controller Information

Data Controller: Risenexa Ltd.

Contact Email: [email protected]

If you have any questions or concerns about how we process your personal data, please contact our Data Protection Officer at the email address above.

Your Rights Under GDPR

Under the General Data Protection Regulation, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data we hold about you. We will update your information promptly.

Right to Erasure ("Right to be Forgotten")

You have the right to request deletion of your personal data when there is no compelling reason for us to continue processing it, subject to certain legal obligations.

Right to Restriction of Processing

You have the right to request that we restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.

Right to Object

You have the right to object to the processing of your personal data based on legitimate interests, direct marketing, or for research/statistical purposes.

Right to Withdraw Consent

Where we process your data based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with your local supervisory authority if you believe we have not complied with GDPR requirements.

How We Process Your Data

Lawful Basis for Processing

We process your personal data based on the following lawful grounds:

  • Contractual Necessity: To provide our services and fulfill our contract with you
  • Consent: Where you have given explicit consent for specific processing activities
  • Legitimate Interests: For analytics, security, and service improvement purposes
  • Legal Obligations: To comply with applicable laws and regulations

Data We Collect

We collect and process the following categories of personal data:

  • Account Information: Name, email address, company details
  • Business Data: Startup metrics, revenue data, expense information
  • Usage Data: How you interact with our platform, feature usage statistics
  • Technical Data: IP address, browser type, device information

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When you delete your account, we will delete or anonymize your personal data within 90 days, unless we are required to retain it for legal purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, regular security assessments, and employee training.

International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at [email protected] with your request.

Please include the following information in your request:

  • Your full name and email address associated with your Risenexa account
  • The specific right you wish to exercise
  • Any additional details that will help us process your request

We will respond to your request within 30 days of receipt. If we need additional time, we will inform you of the extension and the reasons for it.

In some cases, we may need to verify your identity before processing your request to ensure the security of your personal data.

Questions About Your Data?

If you have any questions about how we handle your personal data or wish to exercise your GDPR rights, our Data Protection team is here to help.